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Deliveries:

Where we deliver:
We deliver to Northern Ireland, Republic of Ireland and to the mainland UK.

Shipping Charges:
Shipping is based on the weight of your order and your location. Your shipping charges will be made clear at time of checkout and BEFORE you are asked to make payment. We make no profit from shipping and simply charge at cost of shipping price. We hope the attractive prices offered for quality products in this site will outweigh the cost of delivery.

We are confident in beating our competitor's on the high street and we'll deliver your new TV, Dishwasher or Washing Machine direct to your door with a matter of days!

Delivery Timescales:
We aim to deliver all orders within 3-10 days. In some instances we may be in a stock out situation. In this instance orders may take up to 28 days. If the order is delayed any longer than this - one of our customer service team will contact you directly to ensure you are fully up to date with the situation and we may offer a similar product or upgrade to expediate delivery. To query a late order please contact us at customerservice@dr-electric.co.uk

Damaged, faulty or incorrect goods:
If you are returning an item because of an error on our part or because it is damaged or defective, we'll either collect it or reimburse your costs in returning it to us. Please email us at customerservice@dr-electric.co.uk

We use DHL for most deliveries of small items e.g. microwaves or vacuum cleaners. For larger items, depending on the number of items in the order and the delivery address we will either deliver with our own facilities or use a national based courier company. At all times please note that this may only be a one man delivery to your door and that arrangements should be made to move the goods into your property.
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